Privacy Policy
Last Updated: January 15, 2025
At intelligentconnectnow, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget negotiation services and website.
We're based in Vietnam and comply with Vietnamese data protection laws, including the Law on Cybersecurity (2018) and related regulations from the Ministry of Information and Communications.
Information We Collect
We collect different types of information depending on how you interact with our services. Here's what we gather and why it matters.
Personal Information You Provide
When you sign up for our services or contact us, you might share:
- Your name and contact details (email address, phone number)
- Business information and financial context for budget analysis
- Payment information when you purchase our services
- Communication preferences and feedback you provide
- Any other information you choose to share with us directly
Automatically Collected Information
Our website automatically collects certain technical data:
- IP address and general location information
- Browser type, device information, and operating system
- Pages visited and time spent on our website
- Referral sources and navigation patterns
- Session data and interaction timestamps
Financial and Business Data
For our budget negotiation services, we collect specific financial information. This includes budget documents, expense records, and financial goals you share with us. We handle this data with extra care since it's central to providing you with meaningful analysis and recommendations.
How We Use Your Information
We use the information we collect for specific purposes. Nothing gets used in ways you wouldn't reasonably expect from a financial services provider.
Primary Service Delivery: Most of your data goes toward delivering the budget negotiation services you signed up for. We analyze your financial information, prepare recommendations, and communicate results back to you.
Beyond core services, we use your information to:
- Process payments and maintain accurate financial records
- Send service updates, important notices, and respond to your inquiries
- Improve our website functionality and user experience
- Develop new features and refine our analytical methods
- Comply with legal requirements and protect against fraud
- Conduct internal research on budget negotiation trends (using anonymized data)
Marketing Communications
We'll occasionally send you updates about new features or educational content related to budget management. You can opt out of these messages anytime through the unsubscribe link in any email we send.
How We Share Your Information
We don't sell your personal information. Period. But we do share data in specific situations where it's necessary for our service or required by law.
| Who We Share With | What We Share | Why We Share It |
|---|---|---|
| Payment Processors | Payment details and transaction information | To process your payments securely |
| Cloud Service Providers | Data stored on our servers | For secure data storage and backup |
| Analytics Services | Usage data and website interactions | To understand how our website is used and improve it |
| Legal Authorities | Information required by law | When legally obligated to do so |
Third-Party Service Providers
We work with trusted partners who help us run our business. These companies process data on our behalf under strict confidentiality agreements. They can only use your information for the specific services we've hired them to perform.
Data Storage and Security
Your data is stored on secure servers located in Vietnam and, for backup purposes, in regional data centers. We use industry-standard security measures to protect your information.
Security Measures We Use
- Encryption of data in transit and at rest using AES-256 standards
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information internally
- Secure authentication methods including two-factor authentication
- Regular backups stored in geographically separate locations
- Employee training on data protection and confidentiality
Important Note: While we implement strong security measures, no system is completely immune to breaches. We maintain an incident response plan and will notify you promptly if any breach affects your data, as required by Vietnamese law.
Your Privacy Rights
Under Vietnamese law and our own commitment to transparency, you have several rights regarding your personal information.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
If any of your personal information is inaccurate or outdated, you can ask us to update it. Most information can be changed directly in your account settings.
Delete Your Data
You can request deletion of your personal information, subject to legal retention requirements. Some data must be kept for tax and accounting purposes.
Restrict Processing
You can ask us to limit how we use your information in certain situations, such as while we verify data accuracy.
Data Portability
You can receive your data in a structured, commonly used format and transmit it to another service provider if you choose.
Withdraw Consent
Where we rely on your consent to process data, you can withdraw that consent at any time without affecting prior processing.
How to Exercise Your Rights
To make any requests regarding your data, email us at [email protected] with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by Vietnamese law (typically 30 days).
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.
Retention Periods
- Active Account Data: Maintained while your account remains active and for 2 years after account closure
- Financial Records: Kept for 10 years to comply with Vietnamese accounting and tax regulations
- Communication Records: Stored for 3 years for quality assurance and dispute resolution
- Website Analytics: Anonymized after 26 months in line with standard practices
- Marketing Preferences: Maintained until you unsubscribe or request deletion
After these retention periods expire, we securely delete or anonymize your information so it can no longer identify you.
International Data Transfers
While our primary operations are in Vietnam, some of our service providers operate internationally. When we transfer data outside Vietnam, we ensure appropriate safeguards are in place.
These safeguards include:
- Standard contractual clauses approved by relevant authorities
- Verification that recipient countries have adequate data protection laws
- Additional security measures for sensitive financial information
- Regular audits of international service providers
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and understand how our site is used.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly, including login and security features
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
- Functionality Cookies: Remember your preferences and settings to personalize your experience
You can control cookie preferences through your browser settings. Keep in mind that disabling certain cookies may affect website functionality.
Children's Privacy
Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 16 years of age. If we discover we've inadvertently collected such information, we'll delete it promptly.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy occasionally to stay informed about how we protect your information.
Legal Basis for Processing
Under Vietnamese law, we process your personal information based on the following legal grounds:
- Contractual Necessity: Processing required to provide our budget negotiation services to you
- Legal Obligation: Processing required to comply with Vietnamese tax, accounting, and cybersecurity laws
- Consent: Processing based on your explicit consent, which you can withdraw at any time
- Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your privacy rights
Questions About Privacy?
If you have questions about this privacy policy or how we handle your information, we're here to help. Reach out to us through any of these channels: